This Privacy Policy describes how we collect, use, store, protect, and disclose personal information submitted by users when accessing, browsing, and purchasing products through our website. This policy applies to all visitors, registered users, and customers of the platform. We strictly abide by global privacy protection principles and relevant network security regulations, aiming to fully protect user personal privacy and data security while providing high-quality product sales and customer services. By visiting and using our website, you voluntarily acknowledge and agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We only collect necessary and legitimate user information to support normal website operation, order processing, logistics delivery, and after-sales service. The personal information we collect mainly includes information actively submitted by users and automatically collected browsing data.
When users complete account registration, order placement, and service consultation, we will collect personal identification and transaction information actively provided by users, including but not limited to user name, email address, contact information, shipping address, billing information, and order record details. Such information is essential for us to verify user identity, process payment, arrange product delivery, and provide follow-up after-sales support.
During user browsing on the website, we may automatically collect non-identifiable browsing data through secure network technologies, including device type, browser type, website access time, page browsing records, operation preferences, and IP address information. All automatically collected data is used only for analyzing website operation status, optimizing page display effects, improving product recommendation accuracy, and upgrading user experience, and will not be used for any illegal identification or tracking purposes.
2. How We Use Your Information
All collected user information will only be used within the scope of legitimate business needs, and we will never abuse or overuse user personal data. First, we use user personal information to complete order processing, payment verification, product delivery, logistics tracking, and after-sales return and refund services, ensuring that every online transaction can be completed efficiently and accurately.
Second, user data will be applied to website function optimization and service improvement. Through analyzing user browsing habits and product preference data, we can continuously adjust page layout, optimize product display, upgrade platform functions, and provide users with a more smooth, convenient, and personalized shopping experience. In addition, we may use contact information to send official service notifications, order status updates, logistics reminders, and after-sales prompt messages to ensure users can keep track of transaction progress in real time.
We will never use user personal information for unauthorized commercial promotion, spam sending, or illegal data trading without obtaining explicit user authorization. All data usage behaviors strictly comply with privacy protection specifications and maintain the principle of minimal necessity.
3. Information Storage and Security Protection
We adopt industry-standard data encryption technology and perfect network security management mechanisms to protect user personal information and transaction data. All user data is stored on secure and certified servers, with strict access authority control, real-time data monitoring, and anti-theft and anti-leakage protection measures in place to prevent unauthorized access, disclosure, tampering, loss, or illegal trading of user information.
We will retain user personal data only for the period necessary to fulfill business service needs and legal compliance requirements. After the data is no longer needed for transaction processing, service maintenance, and legal supervision, we will take safe and standardized ways to delete or anonymize the data to eliminate potential privacy risks.
All employees and cooperative institutions that may contact user data have signed strict confidentiality agreements. Any behavior of violating data confidentiality regulations will be held accountable in accordance with relevant rules and laws.
4. Information Sharing and Disclosure
We promise not to sell, trade, or rent user personal private information to any third parties under any circumstances without the explicit consent of users. We only share necessary user information with compliant third-party service providers involved in business links, including payment service providers, logistics and delivery companies, and platform technical maintenance service providers.
The shared information is limited to the minimum content required to complete corresponding services. For example, we will provide shipping address and contact information to logistics providers only to ensure accurate package delivery, and provide necessary billing data to payment institutions only to complete fund settlement. All third-party cooperative institutions have passed strict qualification screening and are required to abide by unified data confidentiality and security protection clauses.
We may disclose user information in accordance with legal requirements, court orders, or mandatory requirements of official regulatory authorities, or when it is necessary to protect our legitimate rights and interests, user safety, and public interests.
5. Cookies and Tracking Technology
Our website uses standard Cookies and similar tracking technologies to improve user browsing experience. Cookies are small text files stored on the user’s local device, which can record user browsing preferences, page access status, and website interaction data, helping the website remember user settings, shorten page loading time, and push more matching product content.
Users have the right to manage Cookies permissions independently. You can adjust the acceptance or rejection of Cookies functions through your browser settings at any time. Disabling partial Cookies may affect the fluency of individual website functions, but will not hinder users from completing basic browsing and order placement operations.
6. User Rights
All users have complete privacy rights over their personal information. You have the right to check, inquire, sort out, and update your personal account information and transaction data at any time. You can also apply for us to delete your personal data, withdraw data authorization, and turn off personalized recommendation services according to your own needs.
If you have any doubts or demands related to personal privacy protection, you can contact us through the dedicated channel on the Contact Us page. We will respond to your application and solve your privacy-related problems in a timely manner within a standardized processing cycle.
7. Protection of Minors’ Privacy
We attach great importance to the privacy protection of minors. Our website is oriented to adult users, and we do not actively collect any personal information of minors. If you are a minor, please do not browse the website or place orders without the guidance and consent of your guardian. Once we find that we have accidentally obtained minor user information, we will immediately take deletion measures to protect minor privacy security.
8. Policy Update and Notification
We reserve the right to adjust and update the content of this Privacy Policy irregularly according to website operation optimization, business adjustment, and changes in legal regulatory requirements. All updated policy contents will be displayed on the website page in a timely manner, and the revised terms will take effect immediately after publication. Continued browsing and shopping on our website after policy updates means that you accept the latest policy terms.
9. Contact Information
If you have any questions, suggestions, or disputes regarding this Privacy Policy and your personal data protection, please feel free to contact us through the official service channel on the website’s Contact Us page. We will provide professional and targeted replies and solutions for all privacy-related inquiries.