Terms of Use

These Terms of Use govern your access to, browsing of, and usage behaviors on our website, including all page functions, product browsing, order placement, user registration, content viewing and all other platform services. This agreement is established between the website operator and all platform users. By accessing, browsing, registering accounts, and placing orders on this website, you confirm that you have carefully read, fully understood, and unconditionally accepted all the terms and rules stipulated in these Terms of Use. All user behaviors on the platform shall be subject to the constraints of this agreement and relevant network laws and regulations.

1. Platform Service Description

Our website is an online e-commerce platform dedicated to providing users with high-quality smart cutting machines, DIY craft materials, professional tools, and supporting creative accessories. We provide standardized product display, online consultation, independent order placement, global logistics delivery, and complete after-sales support services for all users. All functions of the platform are designed for personal non-malicious shopping and daily creative use, aiming to provide convenient, efficient and reliable one-stop shopping services for global DIY enthusiasts and creative creators.
We reserve the right to adjust, optimize, upgrade or temporarily suspend part or all of the website functions according to business development, technical iteration, platform maintenance and service optimization needs, without prior notice to users, provided that such adjustments do not affect the legitimate completed rights and interests of finished orders.

2. User Eligibility & Account Rules

Users who access and use this website must be individuals with full civil capacity or legally registered business entities. Minors are not allowed to use this website for shopping and independent transaction behaviors without the guidance and consent of legal guardians. We do not assume any responsibility for unauthorized operations, information errors and property losses caused by minor independent behaviors.
When users register a personal account on the platform, they shall guarantee that all registered information is true, accurate, valid and complete. Users shall be solely responsible for maintaining the security of their account passwords, account login status and personal account data. All transaction operations, browsing behaviors and information modifications conducted through the user’s personal account shall be deemed as independent behaviors confirmed by the user, and the user shall bear all corresponding responsibilities and risks.
Users shall not lend, sell, transfer or illegally share platform accounts to third parties. Once abnormal account login or unauthorized operation is found, users shall contact our customer service team in a timely manner through the Contact Us page to take protective measures such as account freezing and password modification.

3. User Code of Conduct

All users shall abide by national and international network laws, regulations and public order and good customs during the use of the website. Users are prohibited from using the platform to carry out any illegal, improper or damaging platform operation behaviors, including but not limited to maliciously brushing orders, malicious returns, fraudulent transactions, improper infringement of platform interests, releasing illegal and discriminatory information, using plug-ins or illegal tools to occupy platform resources, and attacking or interfering with the normal operation of the website system.
Users shall not copy, reproduce, modify, disseminate or commercially use the website’s pictures, texts, layouts, product introductions and all platform content without official authorization. Any unauthorized commercial use and content infringement behaviors will constitute a violation of these terms of use, and we reserve the right to pursue corresponding legal liabilities.
Any user behavior that violates platform rules and legal provisions will result in corresponding restrictive measures, including but not limited to account warning, account restriction, account ban, and rejection of relevant service applications.

4. Transaction & Service Rules Reference

All shopping transactions on this website are implemented in accordance with unified platform rules. All orders will be shipped within the standard processing cycle after payment confirmation, and the packages will be delivered to the designated receiving address within the standard global logistics cycle under normal transportation conditions. The platform provides global free shipping services for all products, and independently bears all tariffs and cross-border additional fees generated during transportation and customs clearance, with no extra charges for users.
The platform supports standardized after-sales service rules. Users can apply for returns within the official return window for eligible products that meet the return specifications. After the returned products pass inspection, the refund process will be completed within the unified refund cycle. All transactions on the website are uniformly settled in USD to ensure transparent, consistent and standardized global pricing and settlement standards.
All after-sales consultation, order inquiry and service demands shall be submitted through the exclusive channel on the website’s Contact Us page, and we will provide standardized and professional customer service support.

5. Intellectual Property Protection

All text content, picture materials, product descriptions, webpage design, interface layout, logo elements and technical functions displayed on this website are protected by intellectual property laws. All intellectual property rights of the platform content belong exclusively to the website operator. Users are only allowed to browse, view and personally use the platform content during normal shopping, and do not obtain any intellectual property usage rights beyond personal browsing.
No individual or institution shall conduct unauthorized crawling, copying, stealing, tampering, secondary dissemination or commercial reprinting of the platform content. Once any intellectual property infringement behavior is found, we will take technical restrictions, account processing and legal means to safeguard legitimate rights and interests.

6. Platform Disclaimer

We strictly control the quality of displayed products and the stability of website functions, and try our best to ensure the accuracy and completeness of platform content. However, due to possible technical updates, manual input errors or objective information delays, the platform does not guarantee that all content is completely error-free, and reserves the right to correct inaccurate information in a timely manner.
We are not responsible for service failures, access abnormalities, transaction delays or data errors caused by force majeure factors, including but not limited to network failures, system maintenance, extreme weather, policy adjustments, customs inspection delays and other objective uncontrollable situations.
We shall not be liable for any personal loss or right damage caused by users’ violation of platform rules, improper operation, false information submission or unauthorized use of platform functions.

7. Term Revision & Validity

We reserve the right to update, revise and optimize these Terms of Use according to business development, technical upgrades and legal compliance requirements. The revised terms will be publicly released on the website page and take effect immediately after publication. Continued access to the website, continued use of platform functions and continued order placement by users after the update of the terms will be deemed as acceptance of the latest revised terms.

8. Contact Channel

If you have any questions, disputes or suggestions regarding these Terms of Use and the use of platform services, please contact our official customer service team through the Contact Us page of the website. We will respond to your consultation and feedback in a timely manner and provide professional solutions.